Through this form you can let us know that you want to return a product or products to us.
We have the urgent though polite request, to use this form always in case of returns, before you send a return. In many cases we are legally obliged to supply a possibility to notify us of returns, and at the same time you are legally obliged to notify us of returns before sending them. In case of a right of withdrawal you are required to notify us concerning a return within two weeks after receiving the product(s) and you’ll need to send the return within two weeks after this notification. Returns always have to be send back with an equal shipping method as you received the products with. Furthermore the costs  and risk of sending back the product(s) are on your own behalf. In other cases in which a product needs to be returned to us, for example a warranty case or at shipping damage, we ask you to await a return message of us, before sending back the product. Products must be send back well packed and whenever appropriate in its original packaging. After sending this form you will receive a copy of it at the mentioned email address. Fields marked with an asterix (*) are required fields.

Return address:

FD Specialties
Willem de Zwijgerstraat 18
3143 LR Maassluis
The Netherlands

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